Payments & refund requests

Subscriptions cover NestFind access for 30 days: ₦2,000 for seekers or ₦10,000 for owners. Renewals are manual. Use Subscriptions in the app to see available payment options. Access starts after your payment is verified.

Paid but access is missing?

Sign in using the same account and choose “Already paid? Check payment status” in Subscriptions. Do not pay again while the first payment is being checked.

Request a review

Contact Support if you were charged twice, were charged without receiving access, or believe a charge was incorrect. Provide the payment reference, date, amount and account email. Never send a card number, PIN, password or one-time code. NestFind will review the payment and respond about the available remedy. Your applicable consumer rights are unaffected.

Property payments

NestFind subscription support covers charges collected for NestFind access. Payments made directly to a property owner are separate. Contact the recipient and your payment provider about those transactions, and report a suspicious listing to NestFind.